Maximize the potential of your small-medium business network with effective design solutions that cover network security, IP telephony, unified communications, wireless networks, and CRM. Design and implement effective network solutions by mastering the design process that is used by successful networking professionals. Understand the diversity of solutions for the SMB environment, avoiding the pitfalls of the one-size-fits-all approach. Create effective and customizable security solutions across the spectrum of SMB types and sizes. Exploit the trend of universal communications convergence by expanding into the VoIP market with the Cisco IP Telephony and unified communication solutions. Break into the fast-growing CRM marketplace with the Cisco CRM integration solutions. Implement wireless LAN solutions that facilitate productivity and workforce optimization.